How to contact
us:
Many of the questions you might
have are probably answered in this website.
For specific issues, check the
FAQ's (Frequently-Asked Questions). If you don't find the information or help you are looking
for on these web pages, please contact us directly. Our business
office is open Monday through
Friday, though hours vary seasonally. If your call goes
to voicemail, please leave a message with a phone number (including Area Code!) where you can
be reached. We will get back to you as soon as possible. We do our best to deal with
your concerns the way we wish
other companies would handle our concerns!
Please note:
The fastest way to get tech support is to e-mail Tech Support directly. We are usually able to respond to tech support
e-mails within an hour, but ONLY if you write directly to Tech
Support. Calling or e-mailing the business office is NOT
the fastest way to get tech support. Please
go to the Tech Support page.
If you are having problems using or installing
MacGAMUT software, or if think you have found a program bug, you've
come to the wrong page. Please
go to the Tech Support page.
If you are having disk problems (e.g.,
a broken or lost CD-ROM), or if you have suggestions about how we could
improve MacGAMUT, e-mail us at:
Office@macgamut.com
Please note: If you are requesting a FREE replacement for a
broken or lost CD-ROM, we can get a
replacement to you much faster if your e-mail includes: your mailing
address, the name you originally registered under, and the e-mail
address you used for your most recent registration.
If you you want to upgrade your MacGAMUT 2003
User Disk software to MacGAMUT 6, there's
no need to contact us. Click
here to go to the UPGRADE page and download your FREE UPGRADE
Bookstores with established accounts
may order by e-mail, identifying themselves by both Zip Code and store
name, and giving the quantity required and a purchase order number:
Sales@macgamut.com
If you are an instructor who has
adopted MacGAMUT software, or an instructor considering adoption, please
go to the Instructor page.
For general questions about
MacGAMUT, e-mail
us at: Office@macgamut.com
To contact us off the web:
MacGAMUT Music Software, Inc.
1170 Old Henderson Road, Suite 100
Columbus, OH 43220-3623
USA
Business Office Toll-free Phone (from
US and Canada): 1-800-305-8731
Business Office Toll-free Fax (from US and Canada): 1-877-370-1074
Phone from outside US and Canada (this
is an international toll call): 001-1-614-442-5876
Fax from outside US and Canada (this is an international toll
call): 001-1-614-442-5877
"Thanks for the very warm and personal
response. I didn't expect one from the programmer herself! But
then, when a piece of software is actually reasonably priced
for a student's budget and is so simple to use yet such a valuable
learning tool, what else should I expect? This is a great tool
for ear training!" --T.G. Texas
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