How to contact us:

Many of the questions you might have are probably answered in this website. 

For specific issues, check the FAQ's (Frequently-Asked Questions).  If you don't find the information or help you are looking for on these web pages, please contact us directly.  Our business office is open Monday through Friday, though hours vary seasonally.  If your call goes to voicemail, please leave a message with a phone number (including Area Code!) where you can be reached.  We will get back to you as soon as possible.  We do our best to deal with your concerns the way we wish other companies would handle our concerns!

Please note:  The fastest way to get tech support is to e-mail Tech Support directly.  We are usually able to respond to tech support e-mails within an hour, but ONLY if you write directly to Tech Support.  Calling or e-mailing the business office is NOT the fastest way to get tech support.  Please go to the Tech Support page.

If you are having problems using or installing MacGAMUT software, or if think you have found a program bug, you've come to the wrong page.  Please go to the Tech Support page.

If you have a suggestion about how we could improve MacGAMUT, e-mail us at:  Office@macgamut.com

If you you want to upgrade your MacGAMUT 2003 User Disk software to MacGAMUT 6, there's no need to contact us.  Click here to go to the Web Installer page to download and install your FREE UPGRADE.

Bookstores with established accounts may order by e-mail, identifying themselves by both Zip Code and store name, and giving the quantity required and a purchase order number:  Sales@macgamut.com

If you are an instructor who has adopted MacGAMUT software, or an instructor considering adoption, please go to the Instructor page.

For general questions about MacGAMUT, e-mail us at:  Office@macgamut.com

To contact us off the web:

MacGAMUT Music Software, Inc.
146 North Hamilton Road, Suite 156
Gahanna, OH 43230-2600
USA

Phone our business office (toll-free from US and Canada):  1-800-305-8731


Fax our business office (toll-free from US and Canada):  1-877-370-1074 (please use this number for faxes only)

 


"Thanks for the very warm and personal response. I didn't expect one from the programmer herself!  But then, when a piece of software is actually reasonably priced for a student's budget and is so simple to use yet such a valuable learning tool, what else should I expect?  This is a great tool for ear training!" --T.G. Texas

 

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